FAQS

A few clear answers.
Before you get started.

Learn how contact evidence, plan enquiries and the upcoming client workspaces fit together.

Will every business have Phone, Email and WhatsApp?

Not always. Some businesses do not publish all three contacts. Missing or uncertain information stays Incomplete. The strict Complete list only includes records with the required contact evidence; details are not guessed to fill a column.

Why check Google Maps before Google search?

Maps helps establish the business identity, location and operating status. Google and official public pages then provide supporting evidence and contact candidates. An uncertain match stays in review.

What if Phone and WhatsApp are the same?

Both values remain in their own fields and export columns. The contact sheet has a separate Phone row and WhatsApp row, even when the numbers are identical.

Does an email validation result guarantee delivery?

No. Validation helps identify unsuitable addresses, but delivery and inbox placement also depend on your sender setup, message and the receiving mailbox. Unknown results should remain in review.

Can I choose different billing cycles?

Yes. You can enquire about monthly, quarterly, half-yearly or yearly access. The actual price, seats, usage allowance and activation date are confirmed with our team before activation.

What happens when I submit the plan form?

Your enquiry is submitted to our email notification service, with a copy addressed to the second team inbox. WhatsApp then opens with the same plan and customer details. Review the message and press Send. A form enquiry is not a completed payment.

Will I be charged when I submit the form?

No card information is collected and no charge is made by this website. Our team confirms pricing, availability, payment arrangements and activation with you directly.

Can clients use their own branding and teams?

Separate client workspaces, branding and individual team permissions are part of the upcoming platform release. The concept preview shows how these controls are intended to work; it does not modify a live client account.

Can I run email or WhatsApp campaigns?

Provider-connected sending is a later platform integration. A connected sender, eligible contacts and channel-specific permission checks are required. The website itself does not send marketing campaigns.

What happens if renewal is unpaid?

The planned platform notifies its owner 5 days before expiry and again 1 day before expiry if renewal is pending. Confirmed payment or an explicit extension keeps access active. Otherwise, operational access pauses without deleting client data.

Are API and provider costs included?

Allowances will be confirmed for your workspace. Data discovery, email validation and messaging providers can have their own usage costs. The agreed plan should specify the included limits and any additional charges.

LET’S FIND YOUR FIT

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